FAQ | Apollo 3

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

My Item hasn't Arrived, when can I expect it?

If your Item hasn't arrived, then please use the contact us on our home page and we can look into this further and get back to you ASAP.

What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

I need a custom design order, do you do these?

The likely answer is YES! We cater for all needs parties, hens, stags, business attire, group holidays, individual, all you need to do to enquire about this is use the contact us section on our homepage.

How long does my Personalised Order take to be made and shipped?

Most personalised orders will be made instantly but at times we have to order in materials. These materials usually arrive next day. So we say 3-5 working days but this isn't always the case most items are made instantly.

Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.